Returns & Exchanges
At Perth CPAP, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for all unworn and unwashed items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are still attached and the merchandise is in its original condition.
Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing